Unified Dispute Management (UDM)
UDMfor Issuers
Modernize, leverage, automate your dispute filing process with UDM. Rule driven intelligent decisions and workflow guarantees frictionless dispute filing through multiple channels. Communicate with your customers in their preferred mode of communication while leveraging data to optimize processes.
UDMfor Acquirers
Digitize chargeback resolution with an agile process that redefine representment. Prioritize cases based on your SLA and TAT. Empower your merchants with customized merchant portal to respond on-time to every chargeback.
UDMfor Payment Gateway
Flawlessly resolve cases in pre-dispute stage followed by chargeback automation. Standardize communication, merchant interaction and auto- responses tailored to your business processes.
